Boat Carpet Central we take pride in our products and we want you to be
completely satisfied with your purchase. We will gladly refund or
exchange most merchandise for any reason within 30 days from the
original purchase date. Items returned after 30 days from the original
purchase date will be charged a 10% restocking fee.
please send merchandise prepaid in its original unused condition to our
address listed below. We will then exchange the merchandise or refund
the merchandise amount by the original payment method. Customers are
responsible for the shipping costs for returns and/or exchanges.
items returned in a non-re-sellable condition, or with missing parts
will be charged a restocking fee upon inspection at Boat Carpet
Central’s discretion. There are no returns for special order items,
custom cut carpet lengths, electronics or hazardous materials, such as,
but not limited to, paint, oil, resins and adhesives.
standard cut lengths of carpet are 16’, 20’, 25’ and 30’ any other cut
length is considered custom/special order and is non-returnable and
Marine Carpet Color Sample Request:
strongly encourage our customers to request free carpet samples before
purchasing our carpet. This will ensure that you will be satisfied with
your chosen carpet color when your roll arrives. The carpet color images
shown on this site are unfiltered, and taken outside in the sunlight.
We do our best to display carpet color images as well as other product
images as true and as accurate as possible, however, we cannot account
for the resolution settings on your monitor. If you are unhappy with the
color of the carpet that you have received, Boat Carpet Central will
not be held responsible for the shipping cost to return the carpet roll.
Returns will be welcomed but only at the expense of the customer.
Boat Cover Returns:
covers are custom made at the manufacturer's factory for each boat size
as well as customer's choice of material and color. Therefore, a 20%
manufacturer restocking fee may apply for all returns except for errors
made by the manufacturer or Boat Carpet Central.
covers are custom made, there will be a $25-$50 fee for any boat cover
order cancellation after 1 business day of purchase, as the cover has
already gone into production.
Please contact us immediately if your merchandise arrives damaged.
must contact us within 21 business days of receiving a damaged order.
This is the deadline that we are given to file your damage claim. If you
wait longer than 21 days, we will need to charge a 15% replacement fee,
because of the additional cost to us.
In order for your damage
claim to be processed as quickly as possible, please e-mail us a photo
of the damaged merchandise to the e-mail address listed below. For
further instructions on damaged items procedures, please contact us by
phone @ 866-237-0075 or by e-mail @ email@example.com
be very careful when opening your roll of carpet or box of glue, as we
cannot be responsible for damage caused by cutting open the heavy duty
plastic wrap or cardboard boxes. Any marine carpet or marine carpet
adhesive damaged during unpacking cannot be returned for a full refund.
IF YOU NEED TO CANCEL AN ORDER YOU MUST CONTACT US IMMEDIATELY as you will be responsible for all costs associated with restocking and rerouting the merchandise after it has been shipped.
Inspecting your New Boat Carpet:
roll of boat carpet will be packaged in a 6 mil heavy duty plastic.
Please be very careful when opening the roll of marine carpeting as it
cuts very easily with a razor knife. Unroll your new boat carpet and
inspect it for any imperfections.
Storage of Boat Glue:
arrival of your boat glue, store your boat adhesive inside and away
from freezing temperatures. Please do not let your boat glue freeze or
get cold as the recommended temperature to apply your boat glue is above
60 degrees. If your boat adhesive has been applied to your boat carpet,
it cannot be returned for a refund. Also do not let your newly
installed boat carpet set out in the rain. This will stop the curing
process and you may have to re-install new boat carpet and glue.
descriptions, typographic, pricing and photographic errors are
unintentional and subject to correction. We regret, but are not liable
for these errors.
|Please ship all Returns to:|
Boat Carpet Central Returns
13738 Jefferson Blvd.
Mishawaka, IN. 46545
through our Sites. “Personal information” is information that identifies
you personally, either alone or in combination with other information
available to us. Examples of personal information include your name,
address, email address, telephone number, and the information you
provide when you request a catalog, subscribe to a newsletter, or make a
purchase at one of our online stores.
DO NOT AGREE TO THE COLLECTION, USE AND DISCLOSURE OF YOUR PERSONAL
USE OUR SITES.
Coastline adds new features and functionality to our Sites, we may need
at any time and without prior notice, by posting the revised version on
our Sites. These changes will be effective as of the date we post the
revised version on our Sites. They will apply only to the personal
information we collect after we have posted the revised version. Your
use of one of our Sites following any such change constitutes your
Policy for at least 30 days after the new effective date.
What Personal Information is collected?
You Provide. Coastline collects personal information you knowingly
provide when you use our Sites. The information we collect depends on
how you use our Sites. For example, we collect information when you
place and order with us, request catalogs, sign up for email promotions
Boat Carpet Central also collects information
that is sent to us automatically by your Web browser when you visit one
of our Coastline websites. This information typically includes the IP
address of your Internet service provider, the name and version of your
operating system, the name and version of your browser, the date and
time of your visit, and the pages you visit. Please check your browser
if you want to learn what information your browser sends or how to
change your settings.
This information does not identify you
personally. Generally, we use this information to improve our Site and
make it more compatible with the technology used by our visitors. In
most cases, we do not link the information sent by your browser to
information that identifies you personally. We do, however, review our
server logs – which contain visitors’ IP addresses -- for security
purposes, such as detecting intrusions into our network. If we suspect
criminal activity, we may share our server logs with the appropriate
investigative authorities who could use that information to trace and
Cookies and Similar Technologies:
"cookies" and other Web technologies to collect information and support
certain features of our Sites. For example, we may use these
technologies to collect information about the ways visitors use our
Sites – which pages they visit, which links they use, and how long they
stay on each page; to support the features and functionality of our
Sites – for example, to track the items in your shopping cart; to save
you the trouble of re-entering information already in our database; and
to prompt the settings you established on previous visits to our Sites;
and to personalize your experience when you use our Sites.
the information we collect using these Web technologies does not
identify you personally. If, however, you have created a user identity,
for example, by making a purchase or signing up to use a
password-protected area of our Sites, we may link this information we
collect using Web technologies to other information that identifies you
If you do not wish to receive cookies, you may set
your browser to reject cookies or to alert you when a cookie is placed
on your computer. You may also delete our cookies as soon as you leave
our Sites. Although you are not required to accept our cookies when you
visit our Sites, if you set your browser to reject cookies, you will not
be able to use all of the features and functionality of our Sites.
time to time, we may supplement the information you give us with
information from other sources, such as information validating your
address or demographic information based on your zip code. We may also
supplement the information you give us with information we collect from
you through other channels. For example, if you shop at one of our
stores, we may supplement the information you provide online with
information we collect at the store.
How Do We Use Your Personal Information?
Inc. uses the personal information that is collected through our
websites to provide the information, products and services you request;
for security, credit or fraud prevention purposes; to provide you with
effective customer service; to provide you with a personalized
experience when you use our Sites; to contact you with special offers
and other information we believe will be of interest to you; to contact
you with information and notices related to your use of our Site; to
invite you to participate in surveys and provide feedback to us; to
better understand your needs and interests; to improve the content,
functionality and usability of our Sites; to improve our products and
services; to improve our marketing and promotional efforts; and for any
other purpose identified in an applicable Privacy Notice or other
agreement between you and us.
Who does Coastline, Inc. share information with?
Boat Carpet Central or any of our other websites, we do not share or
sell any personal information. We do not believe in making money off our
You May Ask Us to Remove Your Personal
Information from Our Mailing Lists. If at any time you wish to be taken
off our mailing lists, please feel free to contact us at 866-237-0075 or
by e-mail at firstname.lastname@example.org
How Can You Access, Update or Correct Your Personal Information?
If you wish to access, update or correct your personal information, please feel free to contact us.
Attention: Customer Service
13738 Jefferson Blvd.
Mishawaka, IN. 46545
Do We Protect Personal Information? We take every precautions to
provide a level of security appropriate to the sensitivity of the
personal information we collect. For example, Boat Carpet Central uses
SSL encryption to protect your credit card information as it travels
over the Internet.
For your protection, certain areas of our Sites
may be password protected. You are responsible for maintaining the
confidentiality of your passwords. We have the right to assume that
anyone accessing our Sites using a password assigned to you has the
right to do so. You will be solely responsible for the activities of
anyone accessing our Sites using a password assigned to you, even if the
individual is not, in fact authorized by you. If you have reason to
believe that your password has been compromised or used without
authorization, you must promptly change it using the functionality
provided on our Sites.
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