|~ Our Shipping Policies ~|
U.S. Ground Shipping Services
*Currently, the ONE and ONLY item on this site that we are unable to offer FREE shipping for is our sheets of Marine Grade Plywood. These sheets of plywood decking must ship freight from our location in Indiana to yours.*
**All other items (marine carpet, marine vinyl flooring, boat parts, boat hardware, marine glue) listed on this site will ship for FREE. You never have to qualify for FREE shipping on our sites. Every single product except for our sheets of Marine Plywood will ship for FREE no matter your purchase total.**
***For our customer's convenience we offer Fast, FREE shipping on most all of our products via UPS Ground. For these products our Fast, FREE shipping can only be offered when the item that you have purchased is shipping within the continental USA. However, we welcome international shoppers and will happily ship any of our items to destinations outside the continental USA for an additional shipping charge.***
Once your merchandise is ready to be shipped we will update your account as well as send you an email with all of the tracking information. You may then track the progress of your shipment by visiting our “Track My Stuff” page or by visiting www.ups.com and providing your tracking number into the required field.
Marine Grade Boat Carpet:
Our rolls of Marine
Carpet will typically be ready to ship (from our manufacture) within
24-72 hours of placing your order. However, during certain busy times of
the boating season the time frame needed to get your roll of boat
carpet ready to ship may increase. This will usually be the case right
before and during major holidays. We understand that you will need your
marine carpet before you can finish putting your boat back together. We
will always do everything in our power to get you your marine carpet as
fast as we possibly can. On average, our customers have been receiving
their roll of marine carpeting in 5-10 business days from the time their
order has been placed.
Inspecting your New Boat Carpet:
Your roll of boat carpet will be packaged in a 6 mil heavy duty plastic. Please be very careful when opening the roll of marine carpeting as it cuts very easily with a razor knife. Unroll your new boat carpet and inspect it for any imperfections.
Please contact us immediately if your merchandise arrives damaged.
Boat Carpet Adhesive:
Our marine grade carpet adhesive ships separately from our rolls of marine carpeting. Orders for our boat carpet glue placed before 2pm (EST) will be shipped that same day. Orders placed after 2pm (EST) will be shipped out the following day.
Marine Grade Hardware:
Orders for our marine hardware placed before 2pm (EST) will be shipped that same day. Orders placed after 2pm (EST) will be shipped out the following day.
Marine Plywood Flooring:
Our marine plywood must ship via freight to your home or business. Please feel free to contact us any time before or during the checkout process if you would like us to provide you with a freight quote before you complete your order. (866.237.0075)
Storage of Boat Carpet Adhesive:
Upon arrival of your boat glue, store your boat adhesive inside and away from freezing temperatures. Please do not let your boat glue freeze or get cold as the recommended temperature to apply your boat glue is above 60 degrees. If your boat adhesive has been applied to your boat carpet, it can not be returned for a refund. Also do not let your newly installed boat carpet set out in the rain. This will stop the curing process and you may have to re-install new boat carpet and glue.
At Boat Carpet Central we take pride in our products and we want you to
be completely satisfied with your purchase. We will gladly refund or
exchange most merchandise for any reason within 30 days from the
original purchase date. Items returned after 30 days from the original
purchase date will be charged a 10% restocking fee.
International Shoppers are Welcome:
Boat Carpet Central welcomes international shoppers. There are additional costs for shipping, duties and taxes. Please contact our customer service department by phone or email so we can determine a proper shipping quote for you. (866-237-0075)
Alaska and Hawaii Shoppers are Welcome:
Boat Carpet Central welcomes order from Alaska and Hawaii. There are additional costs for shipping. Please contact our customer service department by phone or email so we can determine a proper shipping quote for you. (866-237-0075)
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|Please ship all Returns to:|
Boat Carpet Central Returns
1923 N. Home Street
Mishawaka, IN. 46545